Free UK delivery on orders over £450Free samples — up to 4 in any packFSC-certified timber, traceable to the forestHand-finished in small batchesTrade pricing for the building & design industryCall us: 0330 912 1209 — Mon–Fri, 8am–6pmFree UK delivery on orders over £450Free samples — up to 4 in any packFSC-certified timber, traceable to the forestHand-finished in small batchesTrade pricing for the building & design industryCall us: 0330 912 1209 — Mon–Fri, 8am–6pm
HomeCare & Maintenance

A floor that lasts is a floor that's looked after.

A little regular attention goes a long way. Here's everything you need to know about keeping your floors and panels looking their best for years to come.

Flooring

Everyday care

Daily

Sweep or vacuum on the hard floor setting. This removes grit and dust that can scratch the finish over time — it's the single most effective thing you can do.

Weekly

Damp mop with a pH-neutral wood floor cleaner. Wring the mop well — you want it barely damp, never wet. Work in the direction of the grain.

Never use

  • Steam mops — the heat and moisture damage the finish
  • Bleach or ammonia-based cleaners
  • Abrasive scouring pads or steel wool

Protect

  • Felt pads under all furniture legs — replace them every six months or when they flatten.
  • Mats at entrances to catch grit and moisture before they reach the wood.
  • Wipe up spills promptly — standing water is the enemy.
Oiled finishes

The living finish

Oiled floors have a beautiful, natural feel — but they need a little more love than lacquered ones. Think of it like conditioning leather.

  • High-traffic areas

    Re-oil every 12 to 18 months — hallways, kitchens, and doorways see the most wear.

  • Full re-oil

    Every 2 to 3 years for the whole floor. It’s a weekend job, not a renovation.

  • Matched maintenance oil

    We sell maintenance oil matched to your original finish colour. Just add it to your order, or pick it up later.

Lacquered finishes

The low-maintenance route

Lacquered floors seal the wood beneath a hard, protective coating. They're easier to maintain day-to-day and ideal for busy households.

  • Clean and protect

    Regular sweeping and an occasional damp mop is all you need. The lacquer does the hard work.

  • Long-term renewal

    After 8 to 10 years, the floor can be lightly sanded and re-lacquered to look as good as the day it went down. Engineered boards can typically be sanded two to three times over their lifetime.

Acoustic panels

Walls that stay beautiful

Dust regularly

A soft cloth or vacuum with a brush attachment is all you need. Work along the direction of the slats to lift dust from the grooves.

Keep the felt dry

Don't use water on the acoustic felt backing. It's made from recycled PET and water can cause it to lose shape and reduce its absorption rating.

Cleaning the slats

The wood slats themselves can be wiped with a barely-damp cloth if needed. Avoid soaking — just a light wipe to remove fingerprints or marks.

Got a specific care question?

Every finish and every room is different. If you're not sure what's best for your floor or panels, drop us a line and we'll give you tailored advice.